SSGMC Delegation Undertakes Benchmarking Visit to KMPDC in Nairobi to Fast-Track Digital Transformation

SSGMC Delegation Undertakes Benchmarking Visit to KMPDC in Nairobi to Fast-Track Digital Transformation

• Institutional Regulation & Oversight
• February 25, 2026

JUBA, South Sudan / NAIROBI, Kenya – February 6, 2026 – A high-level delegation from the South Sudan General Medical Council (SSGMC) has completed a two-day benchmarking visit to the Kenya Medical Practitioners and Dentists Council (KMPDC) in Nairobi, from 4th to 5th February 2026. The visit aimed to study Kenya's advanced digital systems for the registration and licensing of medical practitioners and health facilities.

The SSGMC team, comprising the chairperson of validation committee, and the senior inspector from the registration department, was received by the KMPDC Deputy CEO and senior management at the KMPDC headquarters in Nairobi. The intensive program included system demonstrations, technical presentations, and question-and-answer sessions on the operationalization of KMPDC's integrated online licensing system.

The primary goal of the benchmarking exercise was to gather practical insights and lessons to inform SSGMC's ongoing efforts to develop and implement a robust online registration and licensing system. Specific areas of focus included:

1. Digital Registration of Practitioners: Studying KMPDC's end-to-end online application portal, document upload features, and biometric integration for unique practitioner identification.
2. Online Facility Licensing: Understanding the categorization of health facilities, digital inspection modules, and automated compliance scoring.
3. Payment Integration: Learning from KMPDC's experience with integrating a secure, transparent online payment gateway (e-Citizen) to eliminate cash handling.
4. Public Verification Portal: Examining the public-facing portal that allows instant verification of practitioner and facility status, including QR code integration on certificates.
5. Data Management and Analytics: Reviewing the real-time dashboard for management reporting and decision support.

Speaking at the conclusion of the visit, the head of the SSGMC delegation, Dr. Abdalla Majok expressed profound gratitude to the KMPDC leadership and staff for their warm reception and candid sharing of experiences.

"This visit has been exceptionally fruitful," the SSGMC delegation lead stated. "KMPDC's system represents a mature, well-implemented digital solution that has significantly improved efficiency, transparency, and revenue collection. We have gained invaluable knowledge on system architecture, change management, stakeholder engagement, and the legal frameworks that support digital transactions. This will directly inform our roadmap for digital transformation at SSGMC."

The KMPDC Deputy CEO, Dr. Kamwaro welcomed the collaboration, reaffirming Kenya's commitment to supporting regional partners in strengthening health regulation. "We are pleased to share our journey with our South Sudanese colleagues. A robust regulatory system is foundational to patient safety and health system strengthening. We look forward to a continued partnership with SSGMC."

The benchmarking visit is part of SSGMC's broader strategic plan to modernize its operations, enhance regulatory efficiency, and improve service delivery to medical practitioners and the public in South Sudan.